Refund policy
Instructions for Cancellation & Cancellation Form
Consumers have a right to cancel in accordance with the following stipulations, where a consumer is any natural person who completes a legal transaction for purposes which are predominantly neither their trade nor their independent professional activity:
A. Instructions for Cancellation
1. Right to Cancel
You have the right to cancel this contract without providing any reasons.
For contracts regarding the delivery of goods, the cancellation period is 14 days from the day on which you, or a third party named by you (who is not the carrier), has taken possession of the last good.
To exercise your right to cancel, you must inform us ('Boris Herrmann Racing GmbH, Venusberg 16, 20459 Hamburg, Germany, shop@borisherrmannracing.com) of your decision to cancel this contract with a clear statement (e.g., a letter sent by post or e-mail). You can use the attached sample cancellation form for this, but it is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the notification of exercising the right of cancellation before the cancellation period expires.
2. Consequences of Cancellation
If you cancel this contract, we will reimburse all payments received from you, including the costs of the least expensive standard delivery method offered by us, without undue delay and at the latest within fourteen days from the day on which we receive notification of your cancellation.
Additional delivery costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us will not be reimbursed.
For this repayment, we will use the same payment method that you used for the initial transaction unless expressly agreed otherwise with you; in no event will you be charged fees for this repayment.
For contracts regarding the delivery of goods, we may withhold the reimbursement until we have received the returned goods or until you have provided evidence that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us or to
DECH Group
Peter Krauseneck Strasse 16
79618 Rheinfelden (Baden)
Germany
without undue delay and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.
Please note your order number somewhere in the parcel.
You bear the direct costs of returning the goods.
We kindly ask you to return the goods with their original tags and, where possible, in their original packaging. However, this is not a condition for exercising your statutory right of cancellation.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
3. General Instructions for Returning Goods
1) Please avoid damaging or soiling the goods. Please send back the goods in their original packaging with all accessories and all packaging components to us. If necessary, use a protective outer packaging. If you no longer possess the original packaging, please use suitable packaging to provide adequate protection against transport damage.
2) Please do not send the goods back to us freight forward.
3) Please note that the above numbers 1-2 are not a precondition for effectively exercising the right to cancel.
B. Cancellation Form
If you wish to cancel the contract, please fill out this form and send it back.
To
Boris Herrmann Racing GmbH
Venusberg 16
20459 Hamburg
Germany
E-Mail: shop@borisherrmannracing.com
I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):
_________________________________________________________
Ordered on (*) / recieved on (*):
_______________________________________________________
Name of consumer(s):
______________________________________________________
Address of consumer(s):
____________________________________________________
Signature of consumer(s) (only if this is submitted on paper):
_______________________________________________________
Date:
______________________________________________________
(*) Delete as appropriate
You may also exercise your right of cancellation using the electronic withdrawal function available on our website. If you use this function, we will send you an electronic confirmation of receipt of your cancellation without undue delay.